Overview
Work History
Education
Accomplishments
References
Timeline
Generic

Mia Karpowich

Trumbull,CT

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Monroe, CT
02.2022 - 06.2024
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Described menu items to customers and suggested appealing products.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Managed cash register and processed transactions with accuracy and integrity.

Shift Supervisor

Starbucks
Monroe, CT
05.2023 - 03.2024
  • Monitored staff performance to ensure quality standards were met.
  • Maintained accurate records of daily transactions and deposits.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Investigated accidents or incidents occurring during shift hours.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Completed opening and closing duties to facilitate business operations.
  • Evaluated and performed equipment maintenance to support operational goals.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.

Education

Some College (No Degree) -

Norwalk Community College
Norwalk, CT

Accomplishments

  • Starbucks, Partner of the Quarter, 1/2023, 11/2023

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
05.2023 - 03.2024

Barista

Starbucks
02.2022 - 06.2024

Some College (No Degree) -

Norwalk Community College

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Mia Karpowich