Mia Knope
Belleville,MI
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Buffalo Wild Wings
01.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Monitored self-checkout systems and provided help in resolving complex problems.
Crew Member
Crumbl Cookies
01.2023 - 02.2024
- Operated cash register to ring up final bill and process various forms of payment.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Crew Member
Culver's Restaurant
08.2021 - 05.2022
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Completed milkshakes and ice cream desserts for customers.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
High School Diploma -
Belleville High School
Belleville, MI05.2024
Skills
- Call Response and Transfer
- Complex Problem-Solving
- Cash Register Operations
- Payment Collection
- Product restocking
- Decision-Making
- Team Collaboration
CPR Certified
I was in an EMT class my junior year and I got CPR certified
Timeline
Cashier
Buffalo Wild Wings
01.2024 - Current
Crew Member
Crumbl Cookies
01.2023 - 02.2024
Crew Member
Culver's Restaurant
08.2021 - 05.2022
High School Diploma -
Belleville High School