Mia Kodsi
Christiansburg
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Majoring in Environmental Science at Virginia Tech, expected to graduate in 2027.
Overview
4
4
years of professional experience
Work History
Server
The Farmhouse Restaurant
07.2023 - Current
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess
The Farmhouse Restaurant
07.2021 - Current
- Accommodated special seating requests for guests to enhance satisfaction.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
GED -
Virginia Tech
05.2027
Skills
- Banquet Coordination
- Adaptable and Flexible
- Workflow Coordination
- Decision-Making
- Reliable and Responsible
- Strong work ethic
- Exceptional customer service
Timeline
Server
The Farmhouse Restaurant
07.2023 - Current
Hostess
The Farmhouse Restaurant
07.2021 - Current
GED -
Virginia Tech
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