Mia Lequerique
Keller,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Hostess Trainer
Longhorns Steakhouse
2021.07 - Current
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
- Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
- Increased table turnover rate with efficient management of waiting list and timely followups.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Cashier
Schlotzsky's
2019.12 - 2020.12
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Education
Associate of Arts - Radiology
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Timber Creek High School
Fort Worth, TX05.2022
Skills
- Exceptional communication
- Guest Relations
- Task Delegation
- Customer Service
- Team Collaboration
- Critical Thinking
Timeline
Hostess Trainer
Longhorns Steakhouse
2021.07 - Current
Cashier
Schlotzsky's
2019.12 - 2020.12
Associate of Arts - Radiology
Tarrant County College District
High School Diploma -
Timber Creek High School