Mia Longenecker
Dallas,TX
Summary
Sociable Server offering 8 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Postino Wine Cafe
Addison, TX
06.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Got awarded best FOH team member at our quarterly meeting.
Server Trainer/Server
Casa Maria's Mexican Cantina
Columbia , MO
03.2022 - 06.2023
- Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
- Provided one-on-one support to ensure successful completion of training objectives.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Conducted interviews.
Server
Grand Cru Restaurant
Columbia, MO
02.2021 - 06.2022
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Hostess/To-Go Specialist
Texas Roadhouse
Saint Louis, MO
01.2017 - 05.2019
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bachelor of Science - Finance And Banking
University of Missouri
Columbia, MO05.2024
Skills
- Customer Service
- Teamwork
- Communication
- Patience
- Problem Solving
- High-Volume Dining
Timeline
Server/Bartender
Postino Wine Cafe
06.2023 - Current
Server Trainer/Server
Casa Maria's Mexican Cantina
03.2022 - 06.2023
Server
Grand Cru Restaurant
02.2021 - 06.2022
Hostess/To-Go Specialist
Texas Roadhouse
01.2017 - 05.2019
Bachelor of Science - Finance And Banking
University of Missouri