Mia Loughlin
Buffalo,NY
Summary
Political Science student with hands-on experience in hospitality and customer service. Fluent in Spanish and English, skilled in managing multiple tasks while ensuring attention to detail and fostering a welcoming environment. Strong communicator with a calm and composed demeanor, with a proven ability to communicate effectively and support clients through sensitive situations, demonstrating adaptability and strong interpersonal skills.
Overview
1
1
Language
4
4
years of professional experience
Work History
Server/Bartender
The Hideaway Grill
North Tonawanda, NY
08.2025 - Current
- Cultivated guest relationships through tailored service.
- Addressed customer complaints quickly to foster a welcoming environment.
Server/Bartender
Galene
Lakeville, NY
04.2025 - Current
- Provided attentive customer service to 15+ guests, ensuring satisfaction and timely service.
- Communicated effectively with coworkers to streamline operations and enhance team collaboration.
Floral Shop Assistant
Genesee Valley Florist
Geneseo, NY
02.2023 - 01.2026
- Delivered compassionate customer service, assisting with funeral arrangements and sympathy purchases to support grieving customers.
- Coordinated time-sensitive orders, consistently meeting deadlines to uphold customer satisfaction.
- Accurately processed customer orders and purchase information to ensure seamless transactions.
Education
B.A. - Political Science, Concentration In American Politics & Public Affairs, Minors: Education & History
University at Buffalo
05-2027
Skills
- Bilingual: Fluent in Spanish & English
- Team collaboration
- Communication: Personable, Empathetic, Articulate
- Time Management & Organization
- Critical Thinker & Problem Solver
- Software Proficiency: Zoom, Microsoft, Google, Excel
Affiliations
- Make A Wish Event Volunteer- 2024 & 2025
- HS Assistant Volleyball Coach- 2023-2026
Languages
Spanish
Native/ Bilingual
Timeline
Server/Bartender
The Hideaway Grill
08.2025 - Current
Server/Bartender
Galene
04.2025 - Current
Floral Shop Assistant
Genesee Valley Florist
02.2023 - 01.2026
B.A. - Political Science, Concentration In American Politics & Public Affairs, Minors: Education & History
University at Buffalo