Mia Lujan
Dallas,TX
Summary
I am a highly motivated individual eager to embrace new challenges. With a robust work ethic, adaptability, and outstanding interpersonal abilities, I excel in working independently and acquiring new skills swiftly. As a rising junior at SMU majoring in biology, I take part in the Mustang EMS and Pre-Veterinary clubs. My goal is to enroll in a DVM program and broaden my understanding and practical skills in veterinary medicine.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista & Barista Trainer
Starbucks
Garland, TX
02.2021 - Current
- Trained new baristas on company policies and procedures encompassing food handling safety, customer interaction, area cleaning, and order fulfillment.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Efficiently managed POS systems to ensure accurate order processing and seamless cash and card transactions
Professional Dog Walker and Petsitter
DogBone
Dallas, TX
12.2023 - 05.2024
- Communicated with pet owners regularly regarding their dog's progress or any issues that arose while walking them.
- Monitored behavior changes in the animals and reported any concerns to their owners promptly.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Shift Supervisor
Shake Smart
Dallas, TX
01.2023 - 03.2023
- Performed opening and closing tasks to ensure smooth business operations
- Worked closely with upper management, actively participating in daily operations to uphold service and quality standards.
- Led employee teams to effectively manage productivity by assigning tasks, addressing issues, and implementing necessary solutions.
Education
Bachelor of Science - Biology
Southern Methodist University
Dallas, TX05-2026
Skills
- Team Leadership
- POS System Operation
- Speedy and efficient
- Customer Service
- Problem-Solving
- Effective Communication
- Reliable and Dependable
- Cleaning and sanitizing
- Animal Handling
Certification
- Stop The Bleed Certified, 2023
References
References available upon request.
Timeline
Professional Dog Walker and Petsitter
DogBone
12.2023 - 05.2024
Shift Supervisor
Shake Smart
01.2023 - 03.2023
Barista & Barista Trainer
Starbucks
02.2021 - Current
Bachelor of Science - Biology
Southern Methodist University