Mia Lundholm
Grimes
Summary
Proven team player and fast learner, I excelled at 1908 Draught House by enhancing customer satisfaction through outstanding service and high-quality cocktails. Skilled in hospitality and guest service, I also improved fulfillment processes at Target, training new hires effectively and boosting productivity. My dedication to professional service standards and relationship building drives consistent success.
Overview
4
4
years of professional experience
Work History
Bartender/Server
1908 Draught House
06.2021 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Fulfillment
Target
12.2020 - 02.2021
- Greeted customers and directed to requested products.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Collaborated with cross-functional teams to address any bottlenecks in the fulfillment process, improving overall throughput.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
Education
Bachelor of Arts - Psychology
William Penn University
Oskaloosa, IA12-2025
High School Diploma -
Dallas Center Grimes High School
Grimes, IA05-2020
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Excellent judgment
- Fast learner
- Hospitality and guest service
- Relationship building
- Professional service standards
Timeline
Bartender/Server
1908 Draught House
06.2021 - Current
Fulfillment
Target
12.2020 - 02.2021
Bachelor of Arts - Psychology
William Penn University
High School Diploma -
Dallas Center Grimes High School
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