Mia-Lyn Wiley

• Ensure compliance with state and federal WARN requirements by accurately processing, documenting, and distributing WARN notices.
• Maintain organized, audit‑ready WARN records and submit accurate Zendesk requests to support leadership.
• Manage calendars, coordinate travel and lodging, and prepare logistics for apprenticeship, consultation, and workforce events.
• Coordinate calendar invites for Apprenticeship signing and graduation events for local sponsors.
• Plan and execute TAC meetings, including room reservations, agendas, hotel bookings, setup, and reimbursement documentation

• Provided administrative support including supervising, managing, and reporting unit data, statistics, inspection processing, and approvals.
• Trained and cross-trained staff to ensure consistent performance across duties.
• Performed general supervisory duties to improve operational efficiency and effectiveness.
• Completed Individual Performance Plans (IPPs) and approved employee time and leave requests by required deadlines.
• Reviewed and updated Unit Standard Operating Procedures (SOPs) and Records Disposition Authorizations (RDAs).
• Served as Board Secretary for the Board of Boiler Rules and trained staff to perform the same duties.
• Actively participated in development meetings for the JRS system, contributing to design and implementation discussions.

• Solely processed insurance inspections during system migration backlog.
• Analyzed and performed quality assurance on approximately 1,200 inspection reports weekly.
• Cross-trained with the Elevator unit to provide additional support.
• Processed revenue for the unit, approximately 100 payments daily.
• Processed approximately 20-30 permit applications weekly.