Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Mia Mattison

Mia Mattison

San Diego,CA

Summary

Dedicated hospitality professional with extensive experience as a Hostess in fast-paced environments. Proven ability to manage reservations, enhance guest experiences, and communicate effectively under pressure. A collaborative team member focused on delivering outstanding service and fostering a welcoming atmosphere, eager to contribute to Sun Deck at Hotel del Coronado.

Overview

2
2
years of professional experience

Work History

Hostess

The Duck Dive
San Diego, CA
09.2025 - Current
  • Greet and welcome guests while providing friendly, professional customer service.
  • Answer incoming phone calls and assist guests with questions and requests.
  • Coordinated guest seating and managed reservations to optimize dining experience.
  • Facilitated guest seating and organized flow during peak shifts to enhance service efficiency.
  • Enter and coordinate to-go orders accurately and efficiently.
  • Supported servers and other restaurant staff to ensure smooth daily operations.
  • Maintain a clean, organized, and welcoming host area.
  • Multitasked and communicated with guests and team members to ensure timely service in fast-paced environment.

Customer Service Representative

Tropical Shade Imports
San Diego, CA
07.2024 - 08.2025
  • Provided professional and friendly customer service to clients by phone and in person.
  • Answered incoming calls, responded to customer questions, and assisted with scheduling.
  • Built positive customer relationships through clear, professional, and personable communication.
  • Managed multiple customer requests efficiently while maintaining accuracy and attention to detail.
  • Scheduled appointments and coordinated job details while maintaining an organized calendar.

Assisted with daily customer service and administrative tasks to support smooth business operations.

Education

La Jolla High School
San Diego, CA

Some College (No Degree) - Nursing

Grossmont College
El Cajon, CA

Skills

  • Guest Relations & Hospitality
  • Customer Service
  • Guest Greeting & Seating
  • Reservations Management
  • To-Go Order Coordination
  • Scheduling & Calendar Management
  • Fast-Paced Restaurant Experience
  • Multitasking abilities
  • Organization & Time Management
  • Attention to Detail
  • Handling Guest Requests
  • Professional Phone Etiquette
  • Professional communication
  • Teamwork & Collaboration

Problem Solving

Affiliations

  • Surfing
  • Hiking & Outdoor Activities
  • Pilates & Fitness
  • Snowboarding
  • Pottery & Ceramics
  • Painting & Creative Art

Timeline

Hostess

The Duck Dive
09.2025 - Current

Customer Service Representative

Tropical Shade Imports
07.2024 - 08.2025

La Jolla High School

Some College (No Degree) - Nursing

Grossmont College
Mia Mattison