Mia Mchaney
Phoenix,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
Exotic Wholesale
Phoenix, AZ
08.2024 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Medical Assistant/Technician
Desert Eye Specialists
Peoria
10.2020 - Current
- Assist with minor surgical procedures and ensure a sterile environment
- Assist in scheduling and coordinating patient appointments, ensuring efficient and timely service delivery
- Perform diagnostic tests, such as visual acuity and tonometry, to assist in the diagnosis and treatment of eye conditions
- Assist in performing diagnostic tests and procedures to support the healthcare team
- Maintain and update patient records and medical charts
- Assist ophthalmologists in the pre-operative and post-operative care of patients undergoing eye surgery
- Prepare and maintain ophthalmic instruments and equipment for use in patient examinations and procedures.
Medical Scribe
Desert Eye Specialists
Peoria
10.2020 - Current
- Assist physicians in conducting clinical exams and procedures, including documenting patient history and physical examination findings
- Ensure accurate and timely documentation of patient encounters to maintain comprehensive medical records
- Review and update patient records regularly to ensure accuracy and completeness
- Organize and maintain electronic medical records
- Assist in training new medical scribes to ensure consistent and accurate documentation practices
- Collaborate with physicians to develop and implement new processes and procedures to improve efficiency and accuracy in patient documentation
- Assist in managing and organizing patient scheduling to maximize efficiency and minimize wait times.
Technician (Medical Assistant)
Associated Retina Consultants
Phoenix, Arizona
05.2018 - 03.2020
- Prepping exam rooms
- Pre-examining patient for doctor
- Assisting doctor in injections, laser procedures, etc
- Prescribing medications/ inputted medications
- Controlled critical situations
- Obtained vitals
- Surgery Consenting.
Sales Associate
Kohl's
07.2015 - 05.2016
- Assisting customers on sales floor with finding merchandise
- Maintain the cleanliness of the store
- Provide quality customer service to patrons on the sales floor
- Maintained a clean, orderly department
- Adapted well in dynamic situations
- Obtained Tim's management skills
- Acquired great team work skills
- Helped create schedules to ensure constant coverage of employees to provide the best service.
Education
Medical Assisting -
Arizona College- Glendale
06.2017
Diploma -
East Kentwood High School
05.2015
Skills
- Prepping exam rooms
- Pre-examining patient for doctor
- Assisting doctor in injections, laser procedures etc
- Prescribing medications/ inputted medications
- Controlled critical situations
- Obtained vitals
- Surgery Consenting
- Checked patients in using EMR
- Obtained Vital signs
- Inputted medications/ prescribed medications
- Assisted in invasive procedures
- Administered injections
- Performed procedure such as EKG's, Spirometry etc
- Coded encounters ex: COT codes and Diagnosis codes
- Assisting customers on sales floor with finding merchandise
- Maintain the cleanliness of the store
- Provide quality customer service to patrons on the sales floor
- Maintained a clean, orderly department
- Adapted well in dynamic situations
- Acquired great team work skills
- Helped create schedules to ensure constant coverage of employees to provide the best service
- Assisted customers on a face to face basis
- Responsible for opening and closing store
- Followed store opening and closing procedures to maintain compliance
- Delegated tasks to sales associates ensuring to best serve store needs as well as assisting customers
- Trained and managed entry level associates and floor supervisors - ensured exceptional levels of customer service were met and maintained
- Coordinating all staff meeting including on site and off site meetings ranging from sales and product knowledge to information exchange
- Medical records management
- Bookkeeping & Filing
- Taking patient vitals
- Blood draws
- Injections
- Patient Scheduling
- Patient education
- HIPPA & JCAHO Knowledge
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Records Management
- Corrective Action Planning
- Recruitment and hiring
- Human Resources Operations
- Compliance
Personal Information
Title: Medical Assistant
Timeline
Human Resources Manager
Exotic Wholesale
08.2024 - Current
Medical Assistant/Technician
Desert Eye Specialists
10.2020 - Current
Medical Scribe
Desert Eye Specialists
10.2020 - Current
Technician (Medical Assistant)
Associated Retina Consultants
05.2018 - 03.2020
Sales Associate
Kohl's
07.2015 - 05.2016
Medical Assisting -
Arizona College- Glendale
Diploma -
East Kentwood High School