Mia Medina
Customer Experience Associate
SANANTONIO,TX
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty. Experienced in adapting to change, improving workflows, and supporting store operations through attention to detail, teamwork, and proactive approach to problem solving.
Overview
1
1
year of professional experience
Work History
Food Runner
Chilis's Bar and Grill
San Antonio, TX
01.2026 - Current
- Delivered food and beverages promptly to tables, ensuring customer satisfaction and timely service.
- Collaborated with kitchen staff to facilitate efficient food preparation and order accuracy.
- Maintained cleanliness of dining area, contributing to a welcoming environment for guests.
- Assisted servers during peak hours by carrying multiple orders and refilling drinks as needed.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Assisted in training new food runners, improving team efficiency and service quality.
Team Member
Whatabuger
08.2025 - 01.2026
- Provided excellent customer service by efficiently taking orders and addressing inquiries.
- Prepared food items according to established safety and quality standards.
- Maintained cleanliness of workstations and dining areas to ensure a pleasant experience.
- Collaborated with team members to optimize workflow during peak hours.
- Ensured compliance with health regulations, contributing to safe dining conditions for customers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Ride Operator
Sea World
San Antonio, TX
04.2025 - 08.2025
- Operated rides while ensuring guest safety and compliance with all operational guidelines.
- Monitored ride performance and addressed minor mechanical issues promptly to maintain service efficiency.
- Provided exceptional customer service by assisting guests with ride instructions and addressing inquiries.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Education
High School Diploma -
William H. Taft High School
San Antonio, TX06.2026
Skills
-Quick learner
-Teamwork and collaboration
-Strong work ethic
-Time management
-Effective multitasking
-Flexible schedule
-Cash handling
Active listening
Timeline
Food Runner
Chilis's Bar and Grill
01.2026 - Current
Team Member
Whatabuger
08.2025 - 01.2026
Ride Operator
Sea World
04.2025 - 08.2025
High School Diploma -
William H. Taft High School