Mia Mettille
Summary
Compassionate and motivated Bachelor of Science in Nursing (BSN) student graduating in December 2026 seeking a Nursing Assistant position to further develop patient care skills in a clinical setting. Experienced in fast-paced environments requiring strong communication, teamwork, multitasking, and leadership abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Char on Ashland
Lexington
05.2025 - Current
- Resolved customer complaints to enhance satisfaction and foster loyalty.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Executed all opening and closing duties accurately per established guidelines.
- Monitored store operations for compliance with company policies and procedures.
- Supervised daily operations and staff performance during shifts.
Shift Leader
7Brew Coffee
Lexington
05.2023 - 08.2024
- Strengthened leadership, communication, multitasking, and conflict-resolution skills while supervising team operations in a high-pressure environment
- Prioritized efficiency, accuracy, and customer satisfaction while balancing multiple responsibilities simultaneously
- Demonstrated accountability, teamwork, and adaptability while supporting staff and resolving customer concerns professionally
Barista
Starbucks
Lexington
12.2021 - 08.2022
- Maintained professionalism while efficiently managing high customer volume and ensuring accurate order fulfillment
- Utilized strong communication, multitasking, time-management, and conflict-resolution skills to enhance customer satisfaction in fast-paced environment
- Monitored cleanliness, food safety, and operational procedures to uphold health standards and ensure customer safety
Education
Current - Bachelor of Science in Nursing
University of Kentucky
Lexington, KY12-2026
High School Diploma -
Paul Laurence Dunbar
Lexington, KY05-2022
Skills
- Clinical documentation
- Patient care
- Vital signs
- Infection prevention
- Time management
- Health education
- Team collaboration
- Conflict resolution
Certification
- BLS- American Heart Association
Timeline
Shift Manager
Char on Ashland
05.2025 - Current
Shift Leader
7Brew Coffee
05.2023 - 08.2024
Barista
Starbucks
12.2021 - 08.2022
Current - Bachelor of Science in Nursing
University of Kentucky
High School Diploma -
Paul Laurence Dunbar