Summary
Work History
Education
Skills
Timeline
Generic

Mia Nguyen

Auburn,WA

Summary

Dynamic Sales Associate with a proven track record at Slate Clothing, excelling in upselling and providing exceptional B2B customer service. Skilled in retail loss prevention and a passionate self-starter, I have successfully enhanced customer satisfaction and store efficiency. My expertise in promotional support and keen ability to energize sales floors have consistently surpassed company goals.

Work History

Sales Associate

Slate Clothing
Lake Tapps, WA
09.2024 - Current
  • Processed credit card transactions quickly and securely.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Handled customer complaints in a professional manner.
  • Handled returns and exchanges according to company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Provided accurate information about products, prices and services.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Bagged or packaged purchases and wrapped gifts.
  • Adhered to company initiatives and achieved established goals.

Education

High School Diploma -

Auburn Riverside High School
Auburn, WA

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Energetic self-starter
  • Stocking and receiving
  • B2B sales and customer service

Timeline

Sales Associate

Slate Clothing
09.2024 - Current

High School Diploma -

Auburn Riverside High School
Mia Nguyen