Mia Ortiz
Winter Haven ,FL
Summary
I am seeking employment from this program because of the want to expand my knowledge and skills. I have previous experience in customer service but wanting to transition more towards public service role.
Overview
4
4
years of professional experience
Work History
Specialty Sales
Target
Lakeland
09.2024 - 01.2025
- Greeting guest and stocking the shelves
- Assisting in the three departments that speciality sales run
- Pushing out truck in timely manner
- Making sure the sales floor is up to target standards
Phlebotomist
One Blood
Winter Haven
04.2024 - 09.2024
- Performed venipuncture and collect blood specimens from patient in fast paced clinical setting
- Ensure proper donor identification, labeling of specimens, and accurately documentation of procedure
- Maintain strict adherence to HIPPA and OSHA guidelines
- Demonstrate excellent customer service skills by providing compassionate care to donors during phlebotomy procedure
- Being able to handle unpredictable circumstances and being able to problem solve without supervisors present
- Being able to take and accurately read vital signs
- Preparing the mobile everyday with supplies and snacks
- Sanitizing mobile after every shift before and after
Tasking Associate
Ulta
Lakeland
08.2023 - 04.2024
- Assisting guests
- Setting up displays and putting out new products
- Keeping back stock organized
- Pushing new deals or promotions that week
- Pushing truck out in organized manner
- Work as a team and achieve tasks
Team Lead
Legoland Florida
Winter Haven
05.2023 - 06.2023
- Training new employees
- Cleaning and organizing stores
- Customer service and multitasking
- Provide support to fellow team members
- Making sure we achieve our end goals
- Closing stores at the end of the night
- Stepping in when a supervisor cannot be present
Retail
Legoland Florida
Winter Haven
05.2022 - 05.2023
- Training new employees
- Cleaning and organizing stores
- Customer service and multitasking
- Provide support to fellow team members
- Making sure we achieve our end goals
- Closing stores at the end of the night
- Stepping in when a supervisor cannot be present
Cashier
Ace Hardware
Frostproof
05.2021 - 05.2022
- Offer any assistance and answer questions for the customers
- Maintain a clean workplace and stock merchandise
- Promote any sales during the week
- Work as a team for projects that might occur
Education
Diploma - undefined
Lake Wales High School
Skills
Problem Solver
Organizational
Team Leadership
Data Entry
Patient Care
Customer Service Etiquette
Timeline
Specialty Sales
Target
09.2024 - 01.2025
Phlebotomist
One Blood
04.2024 - 09.2024
Tasking Associate
Ulta
08.2023 - 04.2024
Team Lead
Legoland Florida
05.2023 - 06.2023
Retail
Legoland Florida
05.2022 - 05.2023
Cashier
Ace Hardware
05.2021 - 05.2022
Diploma - undefined
Lake Wales High School