5
years of professional experience
Adaptable hospitality professional with experience supporting busy service environments and public facilities. Recognized for dependable teamwork, memory retention, and accurate service. Focused on smooth operations, guest comfort, and high service standards.
Work History
Server
5 Months- Delivered attentive service for members and guests, maintaining polished country club hospitality standards.
- Adhered to club service protocols and food safety standards while supporting consistent dining experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Pioneer Park Attendant
5 Months- Monitored park grounds for safety hazards and maintenance needs.
- Cleaned restrooms, shelters, and common areas to support visitor comfort.
- Opened and closed park facilities according to daily operating procedures.
- Provided assistance to guests by answering questions and offering guidance on park facilities. with directions, rules, reservations, and facility use.
- Supported training delivery, providing guidance for staff onboarding.
Server
2 Years- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Bachelor of Arts - Political Science, Criminology And Law Studies
- Père Marquette Award Scholarship Recipient
- North Shore Country Club Foundation Scholarship Recipient
- Women and Youth Supporting Each Other Member
- Criminology and Law Society Member
- Institute for Women's Leadership member
- Service work: Co-Educator for adult learners at Immigration Learning Place
Skills
Customer interaction
Customer satisfaction
Cash handling
Team collaboration
Strong work ethic
Professional appearance
Hospitality service expertise
Memory retention
Timeline
Server
North Shore Country Club
05.2026 - CurrentRead More
Pioneer Park Attendant
Niles Park District
03.2025 - 08.2025Read More
Server
Croatian Cultural Club
02.2022 - 02.2024Read More
Marquette University
Bachelor of Arts from Political Science, Criminology And Law Studies
Read More