Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Ramirez

Monterey,CA

Summary

Dynamic service assistant with a proven track record at Fish Gaucho, excelling in customer service and conflict resolution. Expertly coached new staff, ensuring adherence to protocols while enhancing team performance. Bilingual communicator skilled in problem-solving and time management, committed to delivering exceptional experiences and maintaining high standards of cleanliness and sanitation.

Overview

7
7
years of professional experience

Work History

Cook

Carls Junior
Paso Robles , CA
07.2021 - 09.2025
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.

Service Assistant

Fish Gaucho
Paso Robles, California
06.2022 - 07.2025
  • Coached new personnel to verify staff employees followed company procedures and protocols.
  • Answered customer questions and resolved complaints by offering refunds or replacement items.
  • Handled customer inquiries in a courteous and professional manner.
  • Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.

Coach

Inline skating
Apizaco, Tlaxcala
06.2018 - 01.2019
  • Adhered strictly to safety protocols while supervising practices or competitions.
  • Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
  • Coordinated pre-season tryouts, training camps and special workshops to support team goals.

Education

High School Diploma -

Monterey Peninsula College
Monterey, CA
06-2026

Skills

  • Customer service
  • Fluent bilingualism
  • Critical thinking
  • Multitasking capacity
  • Conflict resolution
  • Problem solving
  • Time management
  • Communication skills
  • Bilingual communication

Languages

Spanish
Full Professional

Timeline

Service Assistant

Fish Gaucho
06.2022 - 07.2025

Cook

Carls Junior
07.2021 - 09.2025

Coach

Inline skating
06.2018 - 01.2019

High School Diploma -

Monterey Peninsula College

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