Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MIA RIVERA

Euless

Summary

Dynamic professional with 4 years of customer service experience at The Home Depot, excelling in communication and patient consultation. Proven ability to adapt and thrive in fast-paced environments, ensuring customer satisfaction and efficient service. Committed to leveraging my skills in a challenging role that allows me to continue helping others.

Overview

4
4
years of professional experience

Work History

Budtender

Trulieve
Palm Coast
03.2023 - 03.2025
  • Helped patients find the right medicine they needed for said needs being very empathic to what they needed and communication and comprehensive product knowledge.
  • Used cash registers to process payments from patients.labeled products
  • Stocked shelves and supplies and have done counts, organized displays

Grooming Receptionist

Petsmart
04.2021 - 06.2023
  • At PetSmart I was in charge of setting up grooming appointments, checking in customers' pets and performing pet assessments along with calling veterinarian offices to verify patient vet records
  • I also helped groom the pets when needed
  • Working at PetSmart really showed me how I love helping and working around animals and is a field I would want to advance my career in

Customer Service Desk

The Home Depot
Haltom City
02.2021 - 03.2023
  • While at the service desk I am tasked with creating customer orders, answering the phones, helping customer with returns or any product issues that may arise, and setting up delivery and installation appointments as needed
  • Being a frontline service desk employee has provided me with the excellent customer service experience that enables me to serve customers quickly and effectively

Education

High school or equivalent - General Education

Haltom City High School
Haltom City, Texas
05.2020

Skills

  • Receptionist - 2 years
  • Customer Service - 4 years
  • Excellent written and verbal communication
  • Time management
  • Adaptability
  • Reliable and responsible
  • Communication skills
  • Patient consultation

References

  • Ethan New, PetSmart Assistant Manager, 817-390-0737
  • Alexander Runk, Home Depot Manager, 978-881-4116
  • Ian , trulieve manager (754) 228-9827

Timeline

Budtender

Trulieve
03.2023 - 03.2025

Grooming Receptionist

Petsmart
04.2021 - 06.2023

Customer Service Desk

The Home Depot
02.2021 - 03.2023

High school or equivalent - General Education

Haltom City High School
MIA RIVERA