Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Rivera

Rialto,CA

Summary

Dynamic and results-driven professional with extensive experience at Olive Garden Restaurant, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and menu presentation. Skilled in team collaboration and time management, consistently achieving operational excellence in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden Restaurant
Rialto, CA
04.2021 - Current
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Set up tables in between patrons to reduce wait times.

• Provide excellent salesmanship

  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assisted in training new servers.

After-School Program Leader

Think Together, Inc
Rialto, CA
05.2024 - 09.2024
  • Designed and administered assessments to evaluate student performance in target areas, communicating results and individual progress with parents and teachers.
  • Enforced school rules for attendance, discipline and honesty.
  • Prepared facilities for activities before student arrival and led students in cleaning and securing program areas after meetings.
  • Organized and supervised daily activities for students in the after-school program.
  • Assisted students with homework assignments, providing guidance and support as needed.
  • Monitored student performance throughout the program duration.

Education

Some College (No Degree) -

UEI College
Ontario, OR

Skills

  • Point of sale operation
  • Cash handling
  • Menu presentation
  • Order processing
  • Customer service
  • Team collaboration
  • Time management
  • Sales techniques
  • Attention to detail
  • Organizational skills
  • Problem solving

Timeline

After-School Program Leader

Think Together, Inc
05.2024 - 09.2024

Server

Olive Garden Restaurant
04.2021 - Current

Some College (No Degree) -

UEI College
Mia Rivera