Mia Rodriguez
Oklahoma City
Summary
Dedicated professional with strong customer service skills, adept at cash handling and problem resolution. Proven ability to enhance customer satisfaction and build trust through effective communication and attention to detail.
Overview
2
2
years of professional experience
Work History
Universal Banker I
Oklahoma Educators Credit Union
Moore
06.2025 - Current
- Assisted members with account inquiries and transactions at Oklahoma Educators Credit Union.
- Educated customers on credit union services and products available for their needs.
- Handled cash transactions accurately while adhering to security protocols.
- Resolved member issues promptly, ensuring high levels of satisfaction and trust.
- Participated in training sessions to enhance product knowledge and service skills.
- Processed deposits, withdrawals, loan payments and other financial transactions.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Answered telephone inquiries regarding account balances, fees or general information.
- Provided customer service to clients by answering questions, resolving complaints and processing transactions.
Apparel Associate
Dicks Sporting Goods
Moore
06.2024 - 06.2025
- Maintained organized product displays throughout the store.
- Processed transactions accurately at the cash register.
- Restocked shelves with new merchandise promptly.
- Collaborated with team members to enhance customer service experience.
- Ensured cleanliness of sales floor and fitting rooms regularly.
- Maintained a clean and organized work area at all times.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Offered additional assistance when necessary to help increase overall customer satisfaction ratings.
Apparel Associate
Daisy Exchange
Moore
06.2023 - 08.2023
- Maintained organized product displays throughout the store.
- Processed transactions accurately at the cash register.
- Restocked shelves with new merchandise promptly.
- Collaborated with team members to enhance customer service experience.
- Ensured cleanliness of sales floor and fitting rooms regularly.
- Maintained a clean and organized work area at all times.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
Education
High School Diploma -
Moore High School
Oklahoma05-2025
Skills
- Customer service
- Cash handling
- Account management
- Financial transactions
- Problem resolution
- Team collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Universal Banker I
Oklahoma Educators Credit Union
06.2025 - Current
Apparel Associate
Dicks Sporting Goods
06.2024 - 06.2025
Apparel Associate
Daisy Exchange
06.2023 - 08.2023
High School Diploma -
Moore High School