Mia Rosati
East Concord,NY
Summary
Proven team player with a track record of enhancing customer engagement and satisfaction at Tim Horton's Restaurant. Excelled in multitasking and clear communication, significantly improving service efficiency. Demonstrated reliability and adaptability to varying environments. Determined to solve problems occurring with coworkers and customers. Skilled in using technology to streamline processes and increase sales floor productivity.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Tim Horton's Restaurant
02.2024 - Current
- Worked well with teammates and followed directions from management team in front counter, drive-thru, and food/drink production.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Store Team Member
Valu Home Centers
03.2023 - 08.2023
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Education
Bachelor of Arts - Global Gender Studies
University At Buffalo
Buffalo05.2027
High School Diploma -
East Aurora High School
East Aurora05.2023
Skills
- Customer Engagement
- Cash Handling
- Food handling
- Clear Communication
- Problem-Solving
- Creativity and Innovation
- Teamwork and Collaboration
- Reliability and punctuality
Timeline
Crew Team Member
Tim Horton's Restaurant
02.2024 - Current
Store Team Member
Valu Home Centers
03.2023 - 08.2023
Bachelor of Arts - Global Gender Studies
University At Buffalo
High School Diploma -
East Aurora High School
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