Summary
Overview
Work History
Education
Skills
Timeline
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Mia Rouns

Phoenix,AZ

Summary

Dedicated bartender with expertise in craft cocktail preparation and customer service. Known for working efficiently and creating memorable experiences.

Overview

7
7
years of professional experience

Work History

Bartender

Fire at Will
Scottsdale, Arizona
11.2022 - Current
  • Prepared and mixed a variety of cocktails and beverages for patrons.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Monitored inventory levels and restocked supplies as needed.
  • Handled cash transactions and processed payments accurately.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Performed opening and closing duties including restocking supplies.
  • Trained new bartenders on procedures and drink recipes.
  • Greeted customers and provided excellent customer service.

Receptionist

Valley Spinal Care
Scottsdale, Arizona
01.2023 - 03.2025
  • Greeted patients warmly and provided outstanding customer service at a healthcare facility.
  • Managed appointment scheduling and maintained an organized patient calendar effectively.
  • Assisted with patient check-in and check-out procedures to ensure smooth operations.
  • Handled incoming calls professionally and directed inquiries to appropriate staff members.
  • Processed patient forms and verified insurance information for accuracy and completeness.
  • Scheduled and confirmed appointments.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted with special projects assigned by management when required.

Server/Bartender

Bevvy Uptown
Phoenix, Arizona
03.2019 - 08.2023
  • Provided exceptional customer service in a fast-paced bar environment.
  • Mixed and served a variety of drinks following standard recipes.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Managed cash register operations and processed customer payments accurately.
  • Assisted in training new staff on bar procedures and customer service standards.
  • Effectively multitasked within a fast-paced environment.
  • Monitored inventory levels and restocked supplies as needed during shifts.

Education

Associate of Arts - Secondary Education

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
05-2026

Bachelor of Science - Biological Sciences

Arizona State University
Tempe, AZ

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Craft cocktail preparation
  • Memory retention
  • New hire training
  • Highly reliable

Timeline

Receptionist

Valley Spinal Care
01.2023 - 03.2025

Bartender

Fire at Will
11.2022 - Current

Server/Bartender

Bevvy Uptown
03.2019 - 08.2023

Associate of Arts - Secondary Education

Maricopa Community Colleges, Phoenix College

Bachelor of Science - Biological Sciences

Arizona State University
Mia Rouns