MIA S CHABRAL

• Responded to patient and family inquiries and resolved concerns promptly, enhancing patient experience through clear communication and timely service.
• Organize patient records and medical charts efficiently to help ensure data accuracy, support timely access, and reduce documentation delays.
• Delivered professional customer service while interacting with patients, families, and staff, fostering effective communication within the team.
• Operate office equipment such as copiers, fax machines, and scanners to complete day-to-day tasks and keep workflow moving smoothly.
• Managed inventory of office supplies to ensure availability for daily operations. and nutrition supplies for patients.
• Troubleshot computer and system issues independently, reducing IT escalations and ensuring continuity in patient care.

• Created cost-effective recipes with organic ingredients to enhance practical nutrition planning.
• Assessed clients’ dietary habits and nutritional needs to tailor personalized coaching and optimize care planning.
• Developed recipes using organic ingredients while keeping cost-effectiveness in mind to support practical nutrition planning.
• Advised clients on healthier food choices and customized at-home workouts to facilitate progress and establish daily healthy habits.

• Ensured safe environment by adhering to safety procedures and fostering secure setting, enhancing resident well-being.
• Assisted with recreational activities, such as games, crafts, and exercises, to encourage participation and engagement.
• Adapted instructions and activities based on individuals’ needs to improve participation.
• Redirected memory care residents to maintain a calm and safe environment.

• Monitored common areas for maintenance and safety, ensuring facility standards were upheld and potential issues were addressed proactively.
• Coordinated resident appointments and vendor activities to streamline daily operations and enhance communication within the facility.
• Supervised concierge desk operations, ensuring prompt guest assistance and smooth resident support.
• Coordinated visitor check-ins, call routing, and front desk communication with professionalism and accuracy.
• Trained concierge staff on service standards, scheduling procedures, and resident engagement protocols.
• Led front office operations, ensuring smooth guest check-in, check-out, and service delivery.

• Cultivated effective working relationships with clients, vendors, and staff to enhance communication and support seamless operations.
• Managed office supplies inventory to facilitate timely ordering of materials and prevent shortages that could disrupt operations.
• Organized office supplies inventory to ensure timely ordering of materials and reduce shortages that could disrupt operations.
• Created a filing system to streamline document retrieval and enhance office efficiency while supporting residents with activities of daily living.

• Verified medication count accuracy before and after shift to ensure safe medication management and minimize errors.
• Confirmed medication count accuracy before and after shift to support safe medication management and reduce errors.
• Prepared, cooked, and served meals to residents to meet daily nutritional needs and enhance overall well-being.

• Customized care plans for trauma and burn patients, enhancing individualized treatment outcomes.
• Collected labs, charted vitals, tracked inputs/outputs for trauma and burn unit patients, ensuring timely data availability for clinical teams to inform patient care decisions.
• Monitored vital signs, glucose readings, and telemetry, documenting results in electronic medical records.
• Assisted patients with bathing, toileting, feeding, and mobility while maintaining dignity and safety.
• Collected specimens, performed phlebotomy support, and prepared samples for laboratory processing.

4 of 5 Courses Completed