MIA SCHNEIDT
Jacksonville CDJR Westside
Jacksonville,United States
3
years of professional experience
Customer-focused automotive service advisor with 2+ years of dealership experience and strong administrative/reception expertise. Proven at managing service workflow, preparing accurate repair orders, explaining repairs and pricing, coordinating technicians and parts, and recommending maintenance; experienced with DMS systems, upselling, and multitasking in fast-paced service departments.
Work History
Automotive Service Advisor
8 Months- Assisted customers with vehicle service and maintenance needs.
- Prepared repair orders and estimates.
- Explained repairs, recommendations, pricing, and timelines.
- Coordinated with technicians and parts personnel.
- Provided repair-status updates and handled customer concerns.
- Recommended maintenance and additional needed services.
Administrative Receptionist
5 Months- Greeted customers and provided professional front-desk support.
- Answered phones and directed calls to appropriate departments.
- Scheduled appointments and assisted with customer inquiries.
- Maintained records and handled administrative tasks.
- Supported dealership staff with daily office operations.
- Provided excellent customer service in a busy dealership environment.
Automotive Service Advisor
1 Year 2 Months- Assisted customers with vehicle maintenance and repair needs.
- Prepared repair orders and service estimates.
- Explained recommended repairs, pricing, and service timelines.
- Coordinated with technicians and parts personnel.
- Provided customers with updates throughout the repair process.
- Addressed customer concerns and maintained strong customer relationships.
- Provided administrative support to the service department.
- Assisted with paperwork, records, scheduling, and other daily administrative tasks.
Education
High School Diploma
Skills
Administrative Support - Experienced
DMS/Computer Skills - Expert
Automotive Maintenance Knowledge - Experienced
Multitasking & Organization - Expert
Sales & Upselling - Experienced
Timeline
Automotive Service Advisor
Jacksonville CDJR Westside
01.2025 - 09.2025Read More
Administrative Receptionist
O'Steen Volkswagen
07.2024 - 12.2024Read More
Automotive Service Advisor
Emich Volkswagen
02.2023 - 04.2024Read More
New America School
High School Diploma
Read More