Mia Suarez
KINGSVILLE,TX
Summary
Dynamic and results-oriented professional with extensive experience at Kings Inn Seafood Restaurant, excelling in high-pressure environments and demonstrating superior customer service and multitasking abilities. Proven track record of enhancing guest experience and boosting walk-in business through effective team collaboration and hospitality service expertise. Skilled in accurate money handling and stress management, consistently delivering excellence.
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress
Kings Inn Seafood Restaurant
07.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
BBA - General Business
Texas A&M University, Kingsville, Tx, US
Kingsville, TX12-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Stress management
- Physical stamina
- Reliability and punctuality
- Verbal and written communication
- Basic math
- Time management
- Accurate money handling
- Hospitality service expertise
Timeline
Waitress
Kings Inn Seafood Restaurant
07.2022 - Current
BBA - General Business
Texas A&M University, Kingsville, Tx, US
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