Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Walker

Dayton

Summary

Dedicated customer service representative with a strong passion for helping others and a proven track record of enhancing customer satisfaction. Expertise in effectively addressing client needs while fostering a collaborative team environment to achieve shared goals. Committed to delivering exceptional service and building lasting relationships that drive loyalty and retention. Eager to leverage skills in a dynamic setting to contribute to organizational success and elevate the customer experience.


Overview

3
3
years of professional experience

Work History

Surgical Coordinator

Slade & Baker Vision
05.2022 - Current
  • Managing the surgery schedule to ensure a smooth and efficient operation for patients, doctors, and staff involved.
  • Handled inquiries from new and existing patients about surgical needs, ensuring accurate information was provided.
  • Counseling patients through their various surgery options and explaining what to expect before and after the procedure.
  • Generate quotes based on insurance verifications, prior authorizations, and pre-determinations.

Education

High School -

Deer Park High School
01.2021

Skills

  • Patient assistance expertise
  • Skilled in clear and concise communication
  • Schedule and appointment management
  • Detail-oriented multitasking
  • Familiarity with office software (eg, Microsoft Office, Advanced MD, Google Docs) and basic data entry skills
  • Problem-solving expertise

Timeline

Surgical Coordinator

Slade & Baker Vision
05.2022 - Current

High School -

Deer Park High School

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