Mia Webb
NORWALK,CA
Summary
Dedicated Customer Service Specialist with experience providing exceptional service in fast-paced environments. Skilled in communication, multitasking, conflict resolution, and teamwork. Known for handling escalated customer concerns with professionalism while remaining calm under pressure. Dependable, adaptable, punctual, and committed to creating a positive customer experience.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Customer Service Associate
In-N-Out Burger
NORWALK
10.2023 - Current
- Assisted customers with menu selections and special requests.
- Processed customer orders accurately and efficiently at the register.
- Maintained cleanliness and organization of dining area and work stations.
- Worked effectively as part of a team to maintain smooth operations & timely service during busy periods.
- Adapted quickly to changing customer needs and high pressure situations while maintaining professionalism and customer quality.
- Build positive relationships with customers and co-workers through communication, reliable & team-oriented approach.
Assistant
Tomahawk Hair Salon
Newport, CA
09.2024 - 10.2025
- Assisted stylists in providing exceptional hair services to clients.
- Managed salon inventory, ensuring supplies were stocked and organized.
- Scheduled appointments efficiently to optimize stylist availability and client flow.
Education
Cosmetology
Career Academy of Beauty
Garden Grove, CA 09.2023 - 06.2024
Mayfair High School
Lakewood, CASkills
- Exceptional customer service
- Professional demeanor
- Attention to detail
- Excellent verbal communication
- Works effectively in fast-paced environments
- Adaptability
- Positive attitude
- Quick decision making
- Problem solving
- Multitasking
- Working under pressure
- Handling unexpected situations
- Teamwork
References
References available upon request.
Timeline
Assistant
Tomahawk Hair Salon
09.2024 - 10.2025
Customer Service Associate
In-N-Out Burger
10.2023 - Current
Cosmetology
Career Academy of Beauty
09.2023 - 06.2024
Mayfair High School