Mia Yasinska
Hackettstown
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning, successfully navigating change and delivering high quality customer service.
Overview
6
6
years of professional experience
Work History
Associate Account Executive
Chubb Insurance
Whitehouse
10.2024 - Current
- Assisted the Personal Lines team in CISA by managing and servicing existing client policies
- Managed accounts and maintained detailed and accurate records of all agent interactions, policy servicing requests
- Developed and maintained strong relationships with key clients and delivered high quality customer service to enhance satisfaction
Sales Manager
Carter's, Inc.
06.2023 - Current
- Directed and developed sales personnel, providing guidance to sales staff in order to meet specific individual and team goals.
- Resolved customer service challenges to drive outcomes in keeping with corporate values and maintaining customer satisfaction.
- Responsible for store opening and closing procedures on a consistent basis.
Freelance Photographer
Mia's Captured Moments
05.2021 - Current
- Captured portraits and event photographs
- Developed pricing structures, quoting system, file sharing methods, and strong client relationships.
Office Client Coordinator
Homework Helpers Tutoring
03.2023 - 06.2023
- Perform general office duties-filing, photocopying, transcribing, data entry, and answering inbound phone calls to schedule appointments
- Used Microsoft Suite to coordinate documents, calendars, and data
Guest Advocate
Target
12.2021 - 03.2023
- Responded to guest inquiries, concerns, and special requests to ensure customer satisfaction and adhesion to customer service standards
- Maintained the store's cash office, ensuring proper logging and handling practices were executed
- Responsible for training multiple new team members and assisting in leadership functions
- Cross trained in multiple departments to best assist based on management needs
Brand Associate
Old Navy
05.2019 - 10.2021
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on the sales floor to maintain availability for customers.
Dietary Wait Staff
Paragon Village
07.2019 - 11.2019
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience, while delivering food to residents.
- Set up the dining room to promote a welcoming environment and meet or exceed hospitality and service standards.
- Cultivated relationships and connections with residents.
Education
Bachelor of Science - Business Administration
Montclair State University
Associate of Arts - Liberal Arts
County College of Morris
Skills
- Customer Service
- Team Development
- Cash Handling
- Team Management
- Communication
- Adaptability
- Leadership
- Dependability
- Record Keeping
Timeline
Associate Account Executive
Chubb Insurance
10.2024 - Current
Sales Manager
Carter's, Inc.
06.2023 - Current
Office Client Coordinator
Homework Helpers Tutoring
03.2023 - 06.2023
Guest Advocate
Target
12.2021 - 03.2023
Freelance Photographer
Mia's Captured Moments
05.2021 - Current
Dietary Wait Staff
Paragon Village
07.2019 - 11.2019
Brand Associate
Old Navy
05.2019 - 10.2021
Bachelor of Science - Business Administration
Montclair State University
Associate of Arts - Liberal Arts
County College of Morris