Mia Bella Coury
Wellington,FL
Summary
Energetic, personable, and service-driven professional with a passion for creating memorable customer experiences through exceptional hospitality and client care. Experienced in high-end restaurant and spa environments, with a strong ability to anticipate client needs, build lasting relationships, and deliver luxury-level service that encourages loyalty and repeat business. Hands-on experience in facials, body treatments, waxing, appointment scheduling, client relations, and maintaining professional spa standards. Skilled at creating welcoming and relaxing experiences while ensuring clients feel comfortable, cared for, and valued. Known for strong communication skills, multitasking abilities, professionalism, and a positive attitude. Thrives in team-oriented environments, adapts quickly to new situations, and is committed to continuous growth within the wellness, beauty, and hospitality industries.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
The Meat Market
Boca Raton, FL
12.2023 - 11.2025
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversations
- Collaborated with team members to ensure timely delivery of orders during peak service hours.
Bartender
Thrōw Social
Delray Beach, FL
07.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartending / Cocktail Waitress
SALT7
Delray Beach, FL
10.2018 - 07.2023
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked guests' identification before serving alcoholic beverages
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Bartending / Cocktail Waitress
Morton's The Steakhouse
West Palm Beach, FL
04.2018 - 10.2018
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Greeted new customers, discussed specials and took drink orders.
- Assisted with bartending duties during high-volume shifts.
- Built solid rapport with many frequent patrons to acquire guest loyalty.
Cocktail Waitress / Food Runner
HMF At The Breakers
Palm Beach, FL
06.2015 - 02.2017
- Collected orders and relayed them to bartenders quickly and accurately.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
- Communicated with guests to record orders and assess needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Stayed up-to-date on menu changes to help customers make food choices.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Busser / Food Runner
Giovanni Ristorante & Bar Italiano
5975 Pine Ridge Rd Naples, FL 34119 United States
10.2011 - 05.2012
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Hostess / Waitress/ Busser / Food Runner
Steak N’ Shake
133 SR-7 S Royal Palm Beach, FL 33414 United State
10.2014 - 03.2015
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Hostess/ Waitress/ Busser/ Food Runner/ Cashier
Mellow Mushroom
10600 Forest Hill Blvd Wellington, FL 33414 Unite
03.2015 - 06.2015
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Recorded available tables after seating each party using specialized seating software.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bartender
The Loft NightClub
221 Clematis St West Palm Beach, FL 33401 United
11.2017 - 01.2018
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartending / Cocktail Waitress
Taverna Opa
270 E Atlantic Ave Delray Beach, FL 33444 United
04.2021 - 08.2021
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Developed warm relationships with regular customers.
- Broke down, cleaned and sanitized work stations at end of shift.
- Assisted with bartending duties during high-volume shifts
- Collected dirty flatware and glassware to deliver to sanitizing station
Education
Paramedical Esthetician - Electrolysis
Boca Beauty Academy
Boca Raton, FLProperty And Causuality License - Insurance
Xcel Solutions
West Palm Beach, FL03-2026
Licensed Esthetician - Full Specialist
Aveda Institute South Florida
Fort Lauderdale, FL06-2023
Bartending/Mixology
Florida Bartending School
West Palm Beach, FL01-2018
High School Diploma -
Wellington High School
Wellington, FL05-2015
Skills
- Exceptional Customer Service
- Strong People Skills
- Luxury Hospitality & Guest Relations
- Communication Skills
- Relationship Building
- Client Relations & Retention
- Sales & Upselling
- Multitasking in Fast-Paced Environments
- Facial Treatments & Skincare Knowledge
- Body Treatments & Exfoliation Services
- Waxing Assistance & Sanitation Practices
- Appointment Scheduling
- Phone Etiquette
- Attention to Detail
- Professionalism & Strong Work Ethic
Accomplishments
- Performed customized facials based on client skin types and concerns
- Provided full-body exfoliation and body scrub treatments
- Assisted with waxing services while maintaining proper sanitation and hygiene protocols
- Created relaxing, luxury spa experiences focused on client comfort and satisfaction
- Managed client appointments, scheduling, and booking
- Built strong relationships with clientele through personalized customer care and attention
- Maintained treatment rooms, cleanliness, and professional spa standards
- Educated clients on skincare products, aftercare, and wellness recommendations
- Assisted with front desk responsibilities, phone calls, and client check-ins/check-outs
- Delivered exceptional guest service with professionalism and strong communication skills
- Supported client retention by building trust and positive customer experiences
Certification
Licensed Full Specialist
Certified Electrolysis Training Graduate (320 Hours)
Florida 2-20 General Lines Insurance Licensed Professional
Timeline
Bartender
The Meat Market
12.2023 - 11.2025
Bartender
Thrōw Social
07.2023 - 12.2023
Bartending / Cocktail Waitress
Taverna Opa
04.2021 - 08.2021
Bartending / Cocktail Waitress
SALT7
10.2018 - 07.2023
Bartending / Cocktail Waitress
Morton's The Steakhouse
04.2018 - 10.2018
Bartender
The Loft NightClub
11.2017 - 01.2018
Cocktail Waitress / Food Runner
HMF At The Breakers
06.2015 - 02.2017
Hostess/ Waitress/ Busser/ Food Runner/ Cashier
Mellow Mushroom
03.2015 - 06.2015
Hostess / Waitress/ Busser / Food Runner
Steak N’ Shake
10.2014 - 03.2015
Busser / Food Runner
Giovanni Ristorante & Bar Italiano
10.2011 - 05.2012
Paramedical Esthetician - Electrolysis
Boca Beauty Academy
Property And Causuality License - Insurance
Xcel Solutions
Licensed Esthetician - Full Specialist
Aveda Institute South Florida
Bartending/Mixology
Florida Bartending School
High School Diploma -
Wellington High School