Mia Fig Lewis

• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
• Totaled and recorded our cash earnings on a daily basis to ensure accounting and loss prevention
• Mediated interactions between customers, team members and management to generate morale.
• Coordinated closely with the stores managers as well as outside regional and headquarters management.

• Succeed in a high stress non-profit environment collecting donations
• Mentored and Managed new employees for sales and logistical roles
• Corresponded in making split second decisions with others in other locations
• Managed a canvassing teams daily morale and health
• Mobilized a team of canvassers around the city and kept them on task.

Assisted with choosing a product with a focus on our department sales goals

• Pitched and marketed our products and donation drives at checkout
• Organized the stock and purchased new inventory for the department
• Mediated and problem solved to help satisfy customers and keep morale high
• Proposed different more inclusive products over cheaper merchandize they selected.
• Copied and scanned documents on high volume scanners as well as processed and handled documents

• Analyze and organize field data for reporting purposes
• Communicate with coworkers and clients on a technical level to record data
• Compiled Logistic information and created efficient routes for our team
• Evaluated hundreds of sites and compiled data relevant to our contract