Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miah Cummings

Pelham,NH

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HHR Supervisor

Filotimo Casino
06.2023 - 08.2023
  • Manage a team of attendants, train and assist attendants, maintenance and installation of HHR machines

HHR Attendant

Filotimo Casino
03.2023 - 06.2023
  • Maintain HHR machines, pay out jackpots, help customers with any questions or concerns


Server

Filotimo Casino
03.2022 - 03.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Olive Garden
12.2021 - 03.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Dispensary Agent

Gage Cannabis Company
03.2021 - 11.2021
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.

Makeup Artist

MAC Cosmetics
11.2019 - 03.2021
  • Assisting clients in finding the best makeup for them, product education, sales, customer service, cashier responsibilities, stocked and organized product, lead other associates

Esthetician

Sugaring NYC, Organic Waxing and Lash Studio
02.2020 - 09.2020
  • Esthetics services, customer service, sales

Beauty Advisor

Bare Minerals Boutique
02.2019 - 11.2019
  • Helped clients find the best makeup/skincare for their needs, customer service, sales

Service Leader

Hannaford
07.2018 - 01.2019
  • Managed store associates, customer inquiries and front end operations

Host

British Beer Company
05.2018 - 07.2018
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier/Grocery Associate

Market Basket Supermarket
10.2014 - 05.2018

Education

Certificate in Master Esthetics -

Catherine Hinds Institute of Esthetics
Woburn, MA

High school diploma or GED - General Studies

Tewksbury Memorial High School
Tewksbury, MA

Skills

  • Customer Service and Rapport
  • Food and Beverage Pairings
  • Conflict and Complaint Resolution

Certification

September 2019 to Present

Timeline

HHR Supervisor

Filotimo Casino
06.2023 - 08.2023

HHR Attendant

Filotimo Casino
03.2023 - 06.2023

Server

Filotimo Casino
03.2022 - 03.2023

Server

Olive Garden
12.2021 - 03.2022

Dispensary Agent

Gage Cannabis Company
03.2021 - 11.2021

Esthetician

Sugaring NYC, Organic Waxing and Lash Studio
02.2020 - 09.2020

Makeup Artist

MAC Cosmetics
11.2019 - 03.2021

Beauty Advisor

Bare Minerals Boutique
02.2019 - 11.2019

Service Leader

Hannaford
07.2018 - 01.2019

Host

British Beer Company
05.2018 - 07.2018

Cashier/Grocery Associate

Market Basket Supermarket
10.2014 - 05.2018

Certificate in Master Esthetics -

Catherine Hinds Institute of Esthetics

High school diploma or GED - General Studies

Tewksbury Memorial High School

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Miah Cummings