Miah Melka
Lake Tomahawk ,Wisconsin
Summary
Dynamic and detail-oriented professional with extensive experience at Great Northern Coffee Traders, excelling in customer service and kitchen management. Proven ability to enhance customer satisfaction through effective complaint resolution and maintain high standards of cleanliness and safety. Skilled in cash handling and fostering a positive team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Server
Great Northern Coffee Traders
Minocqua, WI
01.2024 - 10.2024
- Crafted high-quality espresso beverages in fast-paced environment.
- Provided exceptional customer service, enhancing overall customer experience.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated coffee brewing equipment with precision and attention to detail.
- Assisted in inventory management, tracking stock levels effectively.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Kitchen Manager
Great Northern Coffee Traders
Minocqua, WI
01.2024 - 10.2024
- Supervised daily kitchen operations, ensuring adherence to health and safety standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enforced sanitation protocols, achieving compliance during health inspections with zero violations.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Ticket Salesperson / Food Service
Wildwood Wildlife Park Zoo & Safari
Minocqua, WI
06.2021 - 10.2021
- Assisted customers with ticket purchases and event inquiries, ensuring a positive visitor experience.
- Processed cash and electronic transactions accurately using point-of-sale systems.
- Maintained knowledge of zoo exhibits and special events to provide informed recommendations.
- Collaborated with team members to streamline ticket sales operations during peak hours.
- Ensured food safety protocols to keep a clean and healthy environment.
Barista / Ice Cream Server
The Butchers Wife
Lake Tomahawk, WI
06.2020 - 09.2020
- Prepared and served high-quality beverages, ensuring customer satisfaction.
- Collaborated with team members to meet peak service demands effectively.
- Managed cash register operations, handling transactions accurately and efficiently.
- Maintained cleanliness and organization of work area, adhering to health and safety regulations.
Restaurant Busser
Honey Bear
Eagle River, WI
06.2019 - 08.2019
- Assisted in maintaining cleanliness and organization of dining areas.
- Collected and cleaned used dishes, utensils, and glassware efficiently.
- Responded to customer requests with professionalism and attention to detail.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Supported servers by delivering food and drink orders promptly.
Education
ServSafe Certification -
Nicolet College
Rhinelander, WIHigh School Diploma -
Lakeland Union High School
Minocqua, WI06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Patience and composure
- Customer complaint resolution
- Cash handling expertise
- Adaptability and flexibility
- Positive and professional
- Kitchen cleaning and maintenance
- Workplace health and safety
Certification
ServSafe Food Protection Manager Certification
Timeline
Barista Server
Great Northern Coffee Traders
01.2024 - 10.2024
Kitchen Manager
Great Northern Coffee Traders
01.2024 - 10.2024
Ticket Salesperson / Food Service
Wildwood Wildlife Park Zoo & Safari
06.2021 - 10.2021
Barista / Ice Cream Server
The Butchers Wife
06.2020 - 09.2020
Restaurant Busser
Honey Bear
06.2019 - 08.2019
ServSafe Certification -
Nicolet College
High School Diploma -
Lakeland Union High School