Miah Rickert
GREENSBORO,NC
Summary
Motivated customer service professional seeking career Flight Attendant employment. Poised, personable and dedicated to a team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Key Holder Supervisor
Abercrombie & Fitch
Greensboro, NC
08.2020 - Current
- Handled complaints and maintained customer satisfaction.
- Trained team members in successful strategies to meet operational and sales targets.
- Engaged, educated and befriended customers to deliver amazing shopping experiences.
- Maintained safety and cleanliness of workplace.
Customer Service Representative
True Value Company
Ashland, WI
07.2019 - 04.2020
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Recorded account information to open new customer accounts.
- Answered questions about store policies and addressed customer concerns.
Customer Service Associate Cashier
A 2nd Look Consignment
Greensboro, NC
08.2018 - 06.2019
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Opened and closed store independently and prepared nightly bank drop for manager.
Education
Associate of Arts - Communications
Guilford Technical Community College
Jamestown, NC 08.2021 - Current
Flight Attendant Preparation Course
Triad Aviation Academy
Greensboro, NC 07.2022 - 08.2022
Skills
Sales expertise
CPR Certified
American Red Cross 2022
Timeline
Flight Attendant Preparation Course
Triad Aviation Academy
07.2022 - 08.2022
Associate of Arts - Communications
Guilford Technical Community College
08.2021 - Current
Key Holder Supervisor
Abercrombie & Fitch
08.2020 - Current
Customer Service Representative
True Value Company
07.2019 - 04.2020
Customer Service Associate Cashier
A 2nd Look Consignment
08.2018 - 06.2019