Miaisha Blair
Toledo,OH
Summary
Case Manager with more than three years of experience in providing support to individuals with mental health conditions, substance use disorders, and justice system involvement. Skilled in creating case plans, coordinating resources, advocating for clients, and referring clients to the right program. Demonstrated success in enhancing client outcomes through effective collaboration and detailed record-keeping.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Case Manager
Ohio Link Toledo (Alvis Inc.)
Toledo, OH
05.2023 - Current
- Secured housing, employment, and medical care for clients, enhancing community reintegration efforts.
- Crafted individualized treatment plans based on thorough client assessments.
- Managed caseloads of 25 or more clients at a time.
- Ensured accurate case documentation aligning with agency and state standards.
- Evaluated client needs to recommend suitable programming solutions.
- Engaged in collaborative discussions during team meetings regarding case management approaches.
- Provided guidance on local resources to assist clients in achieving personal objectives.
Community Reentry Specialist
Ohio Link Toledo (Alvis Inc.)
Toledo, OH
11.2021 - 05.2023
- Maintained humane and secure environment for individuals finishing prison sentences.
- Facilitated transportation of clients to halfway houses and various appointments.
- Executed daily pat searches, breathalyzers, and urine screens on clients.
- Performed monitoring calls to track client whereabouts at work and home.
Customer Service
Walmart
Toledo, OH
03.2019 - 10.2021
- Enhanced member satisfaction through exemplary customer service.
- Provided knowledgeable product recommendations to address customer inquiries.
- Answered questions and greeted customers to foster positive interactions.
- Handled transactions, ensuring adherence to company policies on cash, credit, and refunds.
Education
Bachelor of Arts - Communication - Public Relations
Tiffin University
Tiffin, OH, US05-2020
Skills
- Reentry services
- Risk management
- Time management
- Care coordination
- Behavioral health support
- Community resources
- Documentation and reporting
- Cash handling
- Customer service
- Detail orientation
- Effective communication
- Team collaboration
- Treatment planning
Certification
CPR
Extracurricular Activities
Track & Field Team
Accomplishments
G.E.M Award: Going The Extra Mile
Timeline
Case Manager
Ohio Link Toledo (Alvis Inc.)
05.2023 - Current
Community Reentry Specialist
Ohio Link Toledo (Alvis Inc.)
11.2021 - 05.2023
Customer Service
Walmart
03.2019 - 10.2021
Bachelor of Arts - Communication - Public Relations
Tiffin University