Mi’Ann Anderson
North Charleston,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
911 Telecommunicator
Charleston County Consolidated Dispatch Center
Ladson, South Carolina
07.2023 - Current
- Participated in training sessions related to new technologies used in Emergency Dispatching.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Answered incoming 911 calls and determined the nature of emergency.
- Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
- Received requests for non-emergency services such as tow trucks, ambulances, locksmiths. and dispatched resources accordingly.
- Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
- Followed up with callers after resolution of event and incident to ensure satisfaction with service provided.
- Maintained contact with callers until help arrived at scene.
Administrative Assistant
Charleston County Consolidated Dispatch Center
Ladson, South Carolina
09.2023 - 11.2023
- Ensured efficient operation of office equipment such as printers, and copiers.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
R.B Stall HighSchool
North Charleston, SC06-2023
Skills
- Continuous improvement
- Multitasking Abilities
- Effective communication
- Teamwork and collaboration
Timeline
Administrative Assistant
Charleston County Consolidated Dispatch Center
09.2023 - 11.2023
911 Telecommunicator
Charleston County Consolidated Dispatch Center
07.2023 - Current
High School Diploma -
R.B Stall HighSchool