Summary
Overview
Work History
Education
Skills
Timeline
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Mianna Ruiz

Indianapolis,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Associate (Healthcare Revenue Cycle Consultant)

Kodiak Solutions, formerly Crowe LLP
01.2022 - Current
  • Lead client-facing meetings and present revenue impact findings, financial trends, pricing models to CEOs, CFOs, Operations VPs, Revenue Integrity teams in clinical settings
  • Perform staffing analyses and provide current FTE redistribution recommendations to large health systems to improve claims processing productivity and account clearing by 2.1%
  • Automate charge capture and sustainability functions for 8+ hospital networks
  • Create and analyze revenue benefit tracking models to calculate key performance metrics from hospital financial reports via Power BI, Tableau, Excel for 9 project initiatives
  • Oversee and serve as a peer liaison, mentor, and initiative lead on multiple projects to 8 existing staff and senior staff consultants and 2 interns
  • Maintain patient confidentiality per HIPAA guidelines

Dog Walker and Volunteer Mentor

Indianapolis Animal Care Services
Indianapolis, IN
06.2020 - Current
  • Mentor and train 19+ new dog walkers to become knowledgeable of tools, techniques, and tips to handle dogs of varying difficulty levels safely and properly
  • Create new volunteer training materials and protocols for reactive dogs to ensure the safety of the staff, volunteers, and animals
  • Build confidence and trust in at-risk dogs as a member of the volunteer-led behavior team and implement training techniques from the Fear Free Shelter Program

Area Manager I

Amazon
Greenfield, IN
07.2021 - 01.2022
  • Supervised and executed the daily business operations of 130+ associates to ensure safety compliance, maintain quality of work, and take corrective action via informal and formal feedback when needed
  • Created and maintained Excel spreadsheets to track performance metrics over time and pinpoint areas of opportunity, leading to a 40-60% increase in key performance indicators
  • Coached and engaged with associates to maintain and increase units per hour, driving an average increase of 50-100 units per hour in each respective path
  • Interviewed and promoted 3 high-achieving staff to work as assistant area managers
  • Supported all safety programs and OSHA compliance to ensure a safe work environment

Education

Bachelor of Science - Healthcare Management & Policy

Indiana University, School of Public And Environmental Sciences
Bloomington, IN
05.2021

Skills

  • Supervision and leadership
  • Analytical and Critical Thinking
  • Data Visualization
  • Task Prioritization
  • Tableau Software
  • Microsoft Office

Timeline

Associate (Healthcare Revenue Cycle Consultant)

Kodiak Solutions, formerly Crowe LLP
01.2022 - Current

Area Manager I

Amazon
07.2021 - 01.2022

Dog Walker and Volunteer Mentor

Indianapolis Animal Care Services
06.2020 - Current

Bachelor of Science - Healthcare Management & Policy

Indiana University, School of Public And Environmental Sciences
Mianna Ruiz