Mianni Shaw
Philadelphia,PA
Summary
Outgoing Cafe Clerk with strong customer service background skilled in preparing and packaging food and beverage items in warm and friendly environment. Experienced in operating register to maintain profitability. Abides by health regulations and safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Attendant
Sonesta Select
09.2022 - Current
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
Front Desk Receptionist
Sonesta Select
02.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Home Health Aide
Gris Wold Homecare
06.2021 - 01.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Education
Associate of Science - Animal Science
Harcum College
Bryn Mawr, PA05.2023
Skills
- Sales Transaction Management
- Servsafe Certified
- Team Player
- Portion Control
- Prepare Orders
- Clean Dining Areas
- Counter Restocking
- Guest Satisfaction
- Food Preparation
Certification
- Serv Safe Training
- Ramp
Timeline
Front Desk Receptionist
Sonesta Select
02.2023 - 08.2023
Cafe Attendant
Sonesta Select
09.2022 - Current
Home Health Aide
Gris Wold Homecare
06.2021 - 01.2022
Associate of Science - Animal Science
Harcum College
- Serv Safe Training
- Ramp
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