Miante Spriggs

Customer service professional with experience in healthcare member services, fitness, and retail environments. I genuinely enjoy helping people and making sure every person I interact with feels heard, respected, and supported. At CVS/Aetna, I worked in a fast-paced call center assisting members with insurance questions, provider concerns, appointments, authorizations, and other healthcare needs. I was known for being patient, empathetic, and willing to go above and beyond, including researching solutions, contacting providers, and following up with members when additional help was needed. At Planet Fitness, I focused on creating a welcoming environment by greeting members, building relationships, and making every interaction positive. My experience has strengthened my communication, problem-solving, adaptability, and ability to remain calm while helping people from many different backgrounds. I am excited to bring those skills into a flight attendant career where I can provide excellent service, support passengers, and create a welcoming and comfortable travel experience.