Adaptable and dependable professional with experience in customer service, resident assistance, and administrative tasks. Recognized for critical thinking, a positive attitude, and willingness to help wherever needed. Strong computer skills, flexibility, and a solid work ethic support smooth operations.
Work History
R U Living
1 Year 1 Month
Rutgers University | 03.2022 - 04.2023
Friendly and willing to lend a helping hand to those who are in need of help
Detail orientated when presenting apartments or properties to future tenants or residents
Great at time management and collaborating with workers
Willing to learn and apply skills that are taught in order to maintain and present
Utilized strong verbal and written communication skills to convey information clearly.
Creative at solving problems and using critical thinking
Great with speed to complete tasks at a fast learning
Worked well in a team setting, providing support and guidance.
Willing to adapt to allow professional working types and personalities.
Was able to lead a team of 6 and collaborate together to create events and plans
Rose Mountain
1 Year 9 Months
Rose | 07.2021 - 04.2023
Proven ability to learn quickly and adapt to new situations.
Critical Thinking skillset and innovative
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all staff and residents
Budget management and Accounting recording
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated strong organizational and time management skills while managing multiple residents and paperwork.
River Side Towers
10 Months
Morgan Properties | 03.2020 - 01.2021
Helped residents (remove) understand and read a ledger.
Showed residents how to forward payments online
Helped residents create accounts/portals to forward payments
Threw special events during the holidays and fun contests for the residents
Gave virtual tours and in person tours of each Apartment and areas of the building itself
Approved and filed paperwork for new tenants
Calculated budgets and income levels to predict affordability for apartment applicants
Helped residents file applications with guidance and patience
Set and created appointments for future Tenants
Printed and Documented charts for vacant apartments for purchase.
Communicated/Corresponded with Caseworkers due to resident being under Housing or Particular Vouchers
Filled Ledgers using Microsoft Excel
Presented PowerPoints during meetings
Created and Brainstormed with Staff for assignments and Tasks
Home Care Attendant
1 Year 10 Months
Temp Agency | 01.2017 - 11.2018
Assisted clients with bathing, dressing, grooming, and mobility support
Prepared meals and followed dietary instructions for daily client care
Administered medication reminders and tracked client routines accurately
Maintained clean living spaces through light housekeeping and laundry tasks
Keep clients within budget and managed bill payments
Kept records of medical history and procedures
Kept up with appointments and creating appointments
Trained New attendantsdantdant
Trained new attendants on safety procedures, documentation, and care standards
Assisted with running errands
Managed medication and timing
Monitored client well-being and reported changes to care supervisors
Improved patient comfort by providing compassionate and attentive care.
Administered medication accurately, adhering strictly to doctor instructions for client safety.
Monitored vital signs to track health progress and report any concerning changes promptly.
Assisted disabled clients to support independence and well-being.
Provided mobility assistance such as walking and regular exercise.
Home Health Aide
1 Year
Temp Agency | 08.2016 - 08.2017
Maintained organization of workspace
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Provided transportation and appointment management.
Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Documented vital statistics and coordinated with healthcare providers.
Supported families through difficult times by offering emotional support and education on important care tasks.
Researched and recommended community resources to meet clients' needs.
Assisted disabled clients to support independence and well-being.
Provided mobility assistance such as walking and regular exercising.
Followed nutritional plans to prepare optimal meals.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Coordinated care activities with nurses, families, and agency staff to ensure consistent service delivery.
Monitored vital signs and documented changes in condition for timely reporting to care teams.
Education
High School Diploma
New Brunswick High School | New Brunswick, NJ | 06-2014
High School Diploma
American Insitute | Somerset, NJ | 08-2023
Skills
Customer service
Problem-solving
Critical Thinking
Innovative solutions
Time management
Organizational skills
Attention to detail
Computer skills
Multitasking
Teamwork and collaboration
Excellent communication
Verbal communication
Active listening
Stress management
Friendly
positive attitude
Positive demeanor
Focused
Empathetic and have sense of reason
Problem resolution
Accomplishments
Helped multiple residents apply for housing and were successful
Managed to clear appointments and virtual tour schedules
Was able to manage budget overspending and stayed
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved the building being by completing and approving Paperwork with accuracy and efficiency.
Helped residents how to properly forward payments online. Achieving resident to pay their rent on time
Resolved product issue through consumer testing.
Supervised team of 2 staff members.
Collaborated with team of 2 and successfully sold every vacant apartment
Was the first to achieve in over 10 years the building itself being at full occupancy
Certification
Administration Office Professional Training - October 2020-Aug 2021
General Manager Independent Living/Business Office Manager at The Harrison RegentGeneral Manager Independent Living/Business Office Manager at The Harrison Regent