Stylist
- Educated customers on product features, fit, and fabric care, enhancing shopping experience and minimizing returns.
- Processed transactions efficiently at POS; handled returns/exchanges per policy while protecting margin
- Tracked and exceeded KPIs (conversion, ADS, UPT, credit/loyalty sign-ups), contributing to top-store rankings
- Supported inventory integrity through receiving, tagging, restocking, and cycle counts; identified discrepancies and highlighted best-sellers.
- Maintained brand standards for visual presentation, cleanliness, and size runs throughout the sales floor
- Resolved customer issues with professionalism, escalating complex cases to management for prompt resolution.

