Summary
Overview
Work History
Education
Skills
Timeline
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Miatta Dunor

Cedar Rapids,IA

Summary

Experienced customer service professional skilled in client relations, event coordination, and resolving issues in fast-paced environments. Adept at building rapport with a diverse clientele and maintaining efficiency under pressure. Committed to delivering exceptional service and contributing to team success.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Fred Meyer/Kroger company
Kirkland, WA
04.2020 - 07.2021
  • Processed merchandise returns and assisted customers with transactions at the service desk and checkout lanes.
  • Handled international money transactions and ensured compliance with state and local licenses.
  • Multitasked in a fast-paced grocery store environment, providing efficient service during peak hours.

Head Hostess/Office Assistant/Server

Stout NYC
Manhattan, NY
11.2016 - 12.2019
  • Managed reservation scheduling and coordinated private events with managers and clients.
  • Answered customer inquiries and provided administrative support, including purchasing supplies and organizing holiday parties.
  • Worked collaboratively with departments to ensure smooth operations and customer service satisfaction.

Education

Associate of Arts - Counseling Psychology

Kirkwood Community College
Cedar Rapids, IA
05-2025

Tech Sales Certificate

CourseCareers Tech Sales Boot Camp
Atlanta, GA
04-2025

Skills

  • Customer service
  • Effective communication
  • Event coordination
  • Multitasking in a fast-paced environment
  • Problem solving
  • Familiar with the most common CRM

Timeline

Customer Service Representative

Fred Meyer/Kroger company
04.2020 - 07.2021

Head Hostess/Office Assistant/Server

Stout NYC
11.2016 - 12.2019

Associate of Arts - Counseling Psychology

Kirkwood Community College

Tech Sales Certificate

CourseCareers Tech Sales Boot Camp

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Miatta Dunor