Micaela Gallagher
Harrisburg,PA
Summary
Friendly and dependable server who takes pride in creating a welcoming experience for every guest. Known for providing fast, attentive service while staying calm in high-energy environments. A team player who communicates well with staff and handles challenges with a positive, solutions-focused approach.
Overview
7
7
years of professional experience
Work History
Server
Kooma Asian Fusion
West Chester, PA
02.2024 - Current
- - Provide professional and attentive service to guests
- - Present and serve wine bottles confidently
- - Manage private dining parties with attention to detail
- -Focus on guest experience
Server
Boro Bar and Grill
Harrisburg, PA
05.2023 - 01.2024
- - Served food and beverages efficiently to private parties
- - Handled up to 100 person parties while taking drink orders/running drinks
- - Promoted special menu items and seasonal drinks
- - Ensured an enjoyable dinging experience through friendly and responsive service
Server
Applebee’s
Hershey, PA
05.2022 - 08.2022
- - Delivered accurate, fast, and friendly service to guests
- - Supported operations as expo and food runner
- - Maintained a positive and team-oriented attitude
Warehouse Associate
Nordstrom
06.2021 - 05.2022
- - Performed warehouse duties including picking, stocking, and packing
- - Completed multiple tasks within the time limit
- - Worked within OSHA safety guidelines
Associate
Panera Bread
10.2019 - 06.2021
- - Promoted to team lead and trained new hires
- - Handled multiple positions: expo, drive thru, front counter, salad/sandwich, prep, catering, and dish
- - Managed customer concerns and maintained an organized work environment
Associate
Rita’s Italian Ice
04.2019 - 09.2019
- -Served customers efficiently and with a friendly attitude
- - Prepared Italian rice and managed closing duties
- - Operated as Team Lead ensuring smooth store operations
Education
Bachelor of Science - Business Marketing
West Chester University
West Chester, PA12-2025
High School Diploma -
Middletown Area High School
Middletown, PA05-2021
Skills
- RAMP certified
- POS, DBS, Toast software
- Time management
- Thrive in high paced environment
- Communicates effectively
- Team player
Timeline
Server
Kooma Asian Fusion
02.2024 - Current
Server
Boro Bar and Grill
05.2023 - 01.2024
Server
Applebee’s
05.2022 - 08.2022
Warehouse Associate
Nordstrom
06.2021 - 05.2022
Associate
Panera Bread
10.2019 - 06.2021
Associate
Rita’s Italian Ice
04.2019 - 09.2019
Bachelor of Science - Business Marketing
West Chester University
High School Diploma -
Middletown Area High School