Attentive and focused healthcare professional offering 100+ hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
8
8
years of professional experience
Work History
Medical Expense Technician
Government Employees Insurance Company
Melville, NY
09.2018 - Current
Efficiently and accurately codes and bills medical claims for various hospital and nursing facilities.
Processes insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Reviews outpatient records and interpreted documentation to identify diagnoses and procedures.
Reviews, analyzes, and manages coding of diagnostic and treatment procedures contained in outpatient medical records while maintaining accuracy, completeness, and security for medical records and health information.
Verifies signatures and medical charts for accuracy and completion.
Displays active listening, interpersonal, and telephone etiquette skills when communicating with staff, patients, and insurance companies via email and telephone.
Daily communication with insurance companies to research and resolve coding discrepancies.
Follows exact procedures for handling transfers and other releases of medical records.
Nursing Assistant
WellMed Medical Clinic
San Fernando, Trinidad And Tobago
01.2016 - 12.2017
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented care actions by completing records and logs in medical software system.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Education
Bachelor of Science - Nursing
University of The West Indies School of Nursing
El Dorado, Trinidad And Tobago
Bachelor of Science - Nursing
Nassau Community College
Garden City
09.2027
Skills
Records Management
Patient Data Identification
Coverage Determination
Data Entry
ICD-10 (International Classification of Disease Systems)
Medical Records Technician/Medical Support Assistant at Matrix/8-Koi Contracted to Walter Reed National Military Medical CenterMedical Records Technician/Medical Support Assistant at Matrix/8-Koi Contracted to Walter Reed National Military Medical Center