Open To Work
Micah Davidson
Moneytrain Tax Pros
Amite,LA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Caregiver, Special NeedsJanitorial Lead
Work Type
Full TimePart Time
Important To Me
Healthcare benefitsWork from home option401k match4-day work week
16
Years of experience
Dedicated professional with extensive experience in customer service management, adept at analyzing feedback and enhancing team development to ensure optimal client experiences. Prepared to leverage proven skills in managing and training staff to improve operational efficiency and client loyalty.
Work History
Customer Service representative
1 Year 7 Months- Developed scripts for handling common customer scenarios, ensuring consistency in communication.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Caregiver, Special Needs
9 Years 3 Months- Completed regular check-ins and progress reports for each client.
- Ensured safe living environment by meticulously following health and safety guidelines.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Janitorial Lead
10 Years 7 Months- Supervised daily cleaning operations, ensuring compliance with safety and sanitation standards.
- Managed inventory of cleaning supplies, optimizing stock levels for operational efficiency.
- Conducted routine inspections to maintain high-quality service standards across all facilities.
Education
GED
Skills
Customer service management
Call center management
Sales expertise
Team training and development
Analytical skills
Operational efficiency
Timeline
Customer Service representative
Moneytrain Tax Pros
01.2025 - CurrentRead More
Caregiver, Special Needs
A First Name Basis
02.2012 - 05.2021Read More
Janitorial Lead
Davidson Janitorial
05.2010 - 12.2020Read More
Hammond Adult Education
GED
Read More