Micah Filani
Little Rock,AR
Summary
A dedicated and goal oriented individual providing solid academic credentials and cross functional experience. Exceptional organizational, communication (written and verbal), and human relations skills. Proficient with leading process
Overview
4
4
years of professional experience
1
1
Certification
Work History
Yona Ozark
Little Rock, AR
01.2024 - Current
- Setting up tables or other dining areas with attention to cleanliness and order
- Preparing meals under the supervision of a dietary manager or cook
- Delivering dishes and trays at designated times and rooms
- Take down dining areas and collect plates, glasses etc
- Discard leftovers and take out garbage
- Clean food stations and wash dishes, cooking vessels and silverware
- Stock ingredients and monitor inventory
- Assist in keeping track of expenses and menu planning
- Help maintain kitchen equipment and appliances
- Prepare food that adheres to the nutritional needs of our guests
- Follow portion control standards
- Serve food in our dining area
- Deliver food trays or snacks to rooms
- Assist with cleaning tasks
Cook/ Dietary Aide
Live Well Solutions
Little Rock, AR
09.2023 - 01.2024
- Setting up tables or other dining areas with attention to cleanliness and order
- Preparing meals under the supervision of a dietary manager or cook
- Delivering dishes and trays at designated times and rooms
- Take down dining areas and collect plates, glasses etc
- Discard leftovers and take out garbage
- Clean food stations and wash dishes, cooking vessels and silverware
- Stock ingredients and monitor inventory
- Assist in keeping track of expenses and menu planning
- Help maintain kitchen equipment and appliances
- Prepare food that adheres to the nutritional needs of our guests
- Follow portion control standards
- Serve food in our dining area
- Deliver food trays or snacks to rooms
- Assist with cleaning tasks
FOH Member
Chic fa la
Little Rock, AR
05.2023 - 08.2023
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Maintain clean and orderly checkout areas
- Resolve customer complaints
- Answer customers' questions, and provide information on procedures or policies
- Establish or identify prices of merchandise for customers
- Responsible for ensuring our customer have all items that were purchased packed
- Handle all customer purchases with care
- Maintain good quality services at all times
Picker/Packer
Amazon Lit 1
Little Rock, AR
12.2022 - 04.2023
- Responsible for ensuring our customer have all items that were purchased packed
- Handle all customer purchases with care
- Maintain good quality services at all times
- Maintain a high level of awareness to create a safe and secure environment for everyone
Member Service Specialist
Sam's Club
Little Rock, AR
06.2022 - 09.2022
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Maintain clean and orderly checkout areas
- Resolve customer complaints
- Answer customers' questions, and provide information on procedures or policies
- Establish or identify prices of merchandise for customers
Picker/Packer
Amazon Lit 1
Little Rock, AR
12.2021 - 04.2022
- Responsible for ensuring our customer have all items that were purchased packed
- Handle all customer purchases with care
- Maintain good quality services at all times
- Maintain a high level of awareness to create a safe and secure environment for everyone
To-go Host
Texas Roadhouse
Little Rock, AR
03.2021 - 12.2021
- Highly developed sense of integrity and commitment of customer satisfaction
- Professional phone matter and presence
- Track personal sale goals and call performance rating
- Be able to maintain multiple cable system clients call to answer any type of call that should arrive
- Exemplify high energy, self motivated with analytical skills
- Strong commitment to customers service
- Able to process customers orders via phone and internet
- Process new orders
- Provide timely follow up on call backs
- Keep accounts updated with correct client information and thoroughly complete all client information on each new order
- Excellent communication and listening skills and friendly outgoing personality
Education
Phlebotomy - Phlebotomist
Phlebotomy USA
Little Rock, AR08.2024
High School Diploma - General Studies
Wilbur D Mills University Studies High School
Little Rock, AR05.2021
Skills
Achieved 95% customer satisfaction score based on feedback forms
Handled successfully 100 phone calls daily with no complaints during the last 2 years
Type 85 WPM
Multitasking Communication
EPIC
Time Management Administrative and Office Reliable
Team-Player Problem-Solving Professionalism Computer Literacy
CPR Certified
Certification
Phlebotomy Certification
Timeline
Yona Ozark
01.2024 - Current
Cook/ Dietary Aide
Live Well Solutions
09.2023 - 01.2024
FOH Member
Chic fa la
05.2023 - 08.2023
Picker/Packer
Amazon Lit 1
12.2022 - 04.2023
Member Service Specialist
Sam's Club
06.2022 - 09.2022
Picker/Packer
Amazon Lit 1
12.2021 - 04.2022
To-go Host
Texas Roadhouse
03.2021 - 12.2021
Phlebotomy - Phlebotomist
Phlebotomy USA
High School Diploma - General Studies
Wilbur D Mills University Studies High School