Micah Garcia
Lakewood
Summary
Driven individual with a strong background in managing front desk operations. Strong verbal and written communication. Phone etiquette and call handling. Customer check-in/check-out processes. Scheduling and shift management.
Overview
2
2
years of professional experience
Work History
Intake Coordinator
Amerita
12.2025 - Current
• Review and process incoming referrals
• Input medical data into CPR+
• Upload necessary documents acquired from EMR systems
• Actively and consistently communicate with billing, nursing, and sales team
• Review and communicate benefits and financial responsibilities to patient
• Communicate with patients and care team via inbound and outbound calls
Patient Access Representative
UCHealth Anschutz Outpatient Pavilion
05.2024 - 08.2025
- Greeted patients and visitors in a friendly manner to ensure a positive experience
- Checked in patients upon arrival in timely manner
- Ensure compliance with all HIPAA regulations regarding patient privacy and confidentiality
- Register patients by obtaining necessary and accurate financial and demographic information
- Monitor incoming calls from patients, physicians, or other healthcare providers while providing timely responses
- Exhibit effective communication skills when interacting with diverse populations in a professional manner
- Schedule patients for follow ups, exams and screenings
- Anschutz Medical Campus - Aurora, CO
Education
Some college - Biochemistry
The University of Texas at Dallas
Richardson, TXSkills
- Strong verbal and written communication
- Phone etiquette and call handling
- Customer check-in/check-out processes
- Front desk scheduling and shift management
- Maintaining a welcoming front desk space
- Patient registration
- HIPAA compliance
- Insurance verification
- Electronic health records
- Appointment scheduling
- Time management
- Team collaboration
Timeline
Intake Coordinator
Amerita
12.2025 - Current
Patient Access Representative
UCHealth Anschutz Outpatient Pavilion
05.2024 - 08.2025
Some college - Biochemistry
The University of Texas at Dallas