Micah Geyer
Goshen,IN
Summary
Competent Telecommunications Technician bringing 5 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Also with a background in corporate and factory security, a Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Also have developed many other skills over the course of professional life and have continued to practice them in successive roles.
Overview
9
9
years of professional experience
Work History
Sales consultant
Fastenal Co
01.2015 - 01.2016
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Security Officer
Securitas Security Services USA
09.2018 - 03.2019
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Regulated vehicle and pedestrian traffic onto building grounds.
Broadband Technician
Mediacom Communications
09.2019 - 02.2023
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Provided customer with information and requirements for all services.
- Utilized industry equipment to analyze, identify, and resolve technical problems.
- Trained new employees to properly perform installations and repairs.
- Performed preventive maintenance of telecommunications equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Telecommunications Technician
American Electric Power, AEP
05.2023 - 06.2024
- Installed and configured new devices and system components.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Read blueprints and schematics to correctly place equipment.
- Typically ran over 5 service calls a day and when needed assisted with maintenance work
Education
Bachelor of Arts - Exercise Science
Bethel College
Mishawaka, INBachelor of Arts - Political Science
Indiana University South Bend
South Bend, INSkills
- Extensive knowledge of telecommunications practices and procedures
- Knowledge of local WAN networks as well as corporate and public LAN systems
- Basic knowledge of Graphic design programs such as Photoshop and Blender
- Extensive knowledge of fiber termination and implementation
- Can install and update satellite P25 radio systems as well as maintain mainframes
- Can read and comprehend local fiber construction prints and able to implement necessary work involved
- Threat Management
- Electronic surveillance
- Detail Oriented
- Wireless Networking
- Troubleshooting and repair
- Configuring equipment
Previousworkexperience
- Sales consultant, Fastenal Co, 01/01/15, 12/31/16
- Security Officer, Securitas Security Services USA, 01/01/16, 12/31/18
- Assembly line, Williamsburg Furniture, 01/01/18, 12/31/19
- Broadband Technician, Mediacom Communications Corporations, 01/01/19, 12/31/23
- Telecommunications Technician, AEP/Indiana Michigan power, 01/01/23, 12/31/24
References
- Dan Armbruster, Former employer and deacon at Wawasee Heights Baptist Church, (574)457-3609
- Pat Park, Pastor at Wawasee Heights Baptist Church and Professor at Grace College, (574)377-0044
- Chris Hall, Former supervisor at Mediacom Communications, (845) 637-6998
Timeline
Telecommunications Technician
American Electric Power, AEP
05.2023 - 06.2024
Broadband Technician
Mediacom Communications
09.2019 - 02.2023
Security Officer
Securitas Security Services USA
09.2018 - 03.2019
Sales consultant
Fastenal Co
01.2015 - 01.2016
Bachelor of Arts - Exercise Science
Bethel College
Bachelor of Arts - Political Science
Indiana University South Bend
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