Micah Hanessian
Pompano,FL
Summary
Energetic Casino Dealer offering 3-year background operating in poker/Table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
Overview
7
7
years of professional experience
Work History
Poker Dealer Part Time
Miccosukee Tribe of Indians of Florida
05.2024 - Current
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Poker Dealer
Harahs
04.2023 - 11.2023
- Kept customer energy high by controlling pace of games and encouraging continuous participation.
- Enforced house rules consistently, taking corrective action when needed to maintain fairness and integrity in gameplay.
- Maintained friendly and welcoming demeanor while interacting with guests at all times.
- Handled player disputes calmly and professionally, escalating issues.
- Ensured accurate and efficient dealing of cards or other gaming equipment.
- Stayed informed about current promotions and special events within casino, informing guests as appropriate.
- Developed strong relationships with regular patrons through excellent customer service skills.
- Adjusted games with unique rule variations.
Poker Dealer/Floor Dual Rate
Seminole Hard Rock
04.2022 - 11.2022
- Kept customer energy high by controlling pace of games and encouraging continuous participation.
- Enforced house rules consistently, taking corrective action when needed to maintain fairness and integrity in gameplay.
- Developed strong relationships with regular patrons through excellent customer service skills.
- Adjusted games with unique rule variations.
- Served customers with friendly greetings and knowledgeable game management.
- Handled player disputes calmly and professionally, escalating issues.
- Exchanged cash for chips according to established procedures.
- Handled disputes, problems and concerns with expert customer service skills.
- Assisted with customer inquiries regarding game rules and procedures.
Chip Runner/Poker Dealer
Bestbet
10.2020 - 09.2022
- Served as extra pair of hands for various tasks on set, such as moving equipment or adjusting lighting.
- Kept customer energy high by controlling pace of games and encouraging continuous participation.
- Exchanged cash for chips according to established procedures.
- Added new players by exchanging paper currency for playing chips at tables.
- Ensured accurate and efficient dealing of cards or other gaming equipment.
- Monitored players' bets to verify correct payouts.
- Enforced house rules consistently, taking corrective action when needed to maintain fairness and integrity in gameplay.
- Developed strong relationships with regular patrons through excellent customer service skills.
Line Cook/Dish Washer
Mojos Kitchen & Blues Bar
11.2017 - 04.2020
- Chopped vegetables, created sauces and prepared garnishes for common recipes.
- Collaborated easily with mixture of personalities in high pressure environment.
- Restocked and prepared stations to support kitchen operations.
- Operated various kitchen equipment such as grills, fryers, ovens, and slicers safely.
- Cleaned silverware and china using proper sanitizing techniques.
- Carried out routine dishwasher upkeep and maintenance.
- Operated dishwashers and common kitchen equipment.
- Arranged clean dishes, utensils and cooking equipment in storage areas.
Education
Diploma -
Duncan U. Fletcher
Neptune Beach, FlSkills
- Positive Customer Experience
- Attention to Detail
- Stress Tolerance
- Positive Attitude
- Personable and friendly communications
- Game rules and regulations
- Table management
Timeline
Poker Dealer Part Time
Miccosukee Tribe of Indians of Florida
05.2024 - Current
Poker Dealer
Harahs
04.2023 - 11.2023
Poker Dealer/Floor Dual Rate
Seminole Hard Rock
04.2022 - 11.2022
Chip Runner/Poker Dealer
Bestbet
10.2020 - 09.2022
Line Cook/Dish Washer
Mojos Kitchen & Blues Bar
11.2017 - 04.2020
Diploma -
Duncan U. Fletcher
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