Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Micah Hee

United States Army National Guard
Kaneohe,United States
6
years of professional experience

Dedicated individual with a Sociology degree, enhancing community engagement and operational effectiveness. Strong organizational and communication skills foster productive interactions, while a compassionate approach ensures thoughtful responses to diverse situations. Actively seeks challenges to gain hands-on experience and learn from industry experts.

Work History

Chief Ramp Agent

11 Months
Hawaiian Airlines | 10.2025 - Current
  • Operate ground support equipment to facilitate efficient aircraft loading and unloading.
  • Conduct safety checks on equipment and baggage handling processes to ensure compliance with regulations.
  • Collaborate with team members to maintain timely aircraft turnarounds, enhancing operational efficiency.
  • Assist in managing baggage logistics, ensuring accurate tracking and delivery for passenger satisfaction.
  • Conduct marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Communicate effectively with flight crews and ground staff to coordinate seamless operations during arrivals and departures.
  • Demonstrate adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
  • Coordinate loading and unloading operations to ensure compliance with safety protocols.
  • Use electronic methods to compute aircraft weight and balance.

Infantryman

1 Year 1 Month
United States Army National Guard | 08.2025 - Current
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as a fire team member during situational training exercises and infantry dismounted battle drills.
  • Enhanced team efficiency by conducting regular training sessions and tactical drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Employed various weapons systems proficiently in both offensive and defensive engagements.
  • Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
  • Maintained high standards of weapons handling, ensuring safety and preparedness.

Sales Associate

4 Years 3 Months
Classic Beverage of Southern California | 04.2021 - 07.2025
  • Processed sales transactions using point-of-sale systems, ensuring accuracy and efficiency.
  • Assisted customers in product selection and provided exceptional service to enhance satisfaction.
  • Maintained knowledge of inventory and ensured accurate stock levels for efficient operations.
  • Trained new staff on product offerings and customer engagement techniques to improve team performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Package Handler

1 Year
United Postal Service | 05.2020 - 05.2021
  • Coordinated with team members to optimize workflow and ensure timely package delivery.
  • Operated automated sorting machines to streamline package processing and improve efficiency.
  • Followed safety regulations to maintain a safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Monitored inventory levels and reported discrepancies to maintain accurate stock records.

Education

Bachelor of Science - Sociology

California State University, Los Angeles | Los Angeles, CA | 05.2022

Associate of Arts - Liberal Arts And General Studies

Cerritos College | Norwalk, CA | 05.2018

High School Diploma

Kamehameha Schools Kapalama | Honolulu, HI | 05.2016

Skills

Critical Thinking/Problem-solving
Time Management
Organization
Interpersonal communication
Interpersonal skills
Emotional Control/Composure

Accomplishments

Achieved the Infantryman title in August 2026 by completing 18 weeks of OSUT (One Unit Station Training) at Fort Benning in Columbus, Georgia.

Timeline

Chief Ramp Agent

Hawaiian Airlines
10.2025 - CurrentRead More

Infantryman

United States Army National Guard
08.2025 - CurrentRead More

Sales Associate

Classic Beverage of Southern California
04.2021 - 07.2025Read More

Package Handler

United Postal Service
05.2020 - 05.2021Read More

California State University, Los Angeles

Bachelor of Science from Sociology
Read More

Cerritos College

Associate of Arts from Liberal Arts And General Studies
Read More

Kamehameha Schools Kapalama

High School Diploma
Read More
Micah Hee