Wayne Rose
Miramar
Summary
Dynamic and results-driven professional with extensive experience at American Airlines, excelling in ramp service and baggage handling. Proven ability to enhance safety and efficiency through meticulous compliance with procedures and effective problem-solving. Skilled in aircraft marshalling and heavy lifting, consistently reducing damage claims and improving operational performance.
Overview
19
19
years of professional experience
Work History
Chief Ramp Agent
American Airlines
Miami, FL
03.2019 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Ramp Agent
Envoy Airlines
Miami, FL
01.2015 - 03.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
Fueler
Swissport USA
Fort Lauderdale, FL
04.2012 - 02.2015
- Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
- Improved customer satisfaction by providing professional service during aircraft fueling operations.
- Utilized advanced technology tools for precise measurement of delivered gallons, maintaining accuracy throughout the entire process.
- Calculated gallons pumped per aircraft while maintaining accurate account of fuel transactions.
Fuel Technician
Skytanking
Fort Lauderdale, FL
06.2006 - 04.2012
- Conducted daily checks on overfill protection equipment to meet environmental requirements.
- Enhanced fuel efficiency by conducting thorough inspections and maintenance of fuel systems.
- Optimized equipment functionality with precise calibration of fuel dispensing units and components.
- Promoted a culture of continuous improvement by actively participating in team meetings and offering constructive feedback on processes, procedures, and overall job performance.
Education
High School Diploma -
Miramar High School
Miramar, FL06-2001
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Baggage handling
- Heavy lifting
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
Timeline
Chief Ramp Agent
American Airlines
03.2019 - Current
Ramp Agent
Envoy Airlines
01.2015 - 03.2019
Fueler
Swissport USA
04.2012 - 02.2015
Fuel Technician
Skytanking
06.2006 - 04.2012
High School Diploma -
Miramar High School